What Should You Do When You Are Stranded?
Basic steps to keep safe and speed up the assistance process during a breakdown, accident, dead battery or tire blowout.
An unexpected stop can be stressful for drivers and passengers. Priority should not be repairing the vehicle but creating a safe waiting area. If possible, pull over to the emergency lane or a safe spot, turn on the hazard lights and place the warning triangle.
Make safety first
If you must exit the vehicle, monitor traffic flow. Visibility is crucial at night, in rain or heavy traffic. Keep passengers in a safer location to reduce risk.
- Turn on hazard lights.
- Place the warning triangle at the correct distance.
- Identify and be ready to share your location.
- Carefully check if the vehicle starts.
What information is needed?
When calling, share location, vehicle type, the nature of the incident, whether there are passengers and any special risks. This helps dispatch the right partner.
Destek Assist clarifies the need, picks the best service type and follows the field team end-to-end.
Why packaged roadside helps
Predefined coverage and limits reduce uncertainty during emergencies and speed up decisions about towing, recovery, tire, battery, fuel or replacement vehicle.