TERMS OF USE
Last Update Date: 05/06/2026
This website is operated by Destek Assist. All users who visit, use or submit any service request through the website are deemed to have accepted the following Terms of Use.
Please read these Terms of Use carefully before using the website.
1. Parties
These Terms of Use are executed between Destek Assist on one side and natural or legal persons who visit the website, request services or use the website in any way on the other side.
By using the website, the user declares that they have read, understood and accepted these terms.
2. Scope of Service
Destek Assist provides various support services including roadside assistance services, towing and recovery organisations, replacement vehicle services, battery support services, tyre support services, home and workplace assistance services, call centre services and assistance solutions.
The Company reserves the right to change, expand, limit or terminate the scope of services without prior notice.
3. User Obligations
The user agrees to use the website in accordance with the law, not to provide misleading or false information, not to violate the rights of third parties, not to perform any action that may harm the system, not to upload malicious software, viruses or harmful code, and to provide accurate information in service requests.
The user is responsible for all damages that may arise from providing incorrect information.
4. Service Requests and Operations
Service requests created through the website are evaluated by the relevant operations teams.
The provision of services may be delayed or may not be possible due to weather conditions, traffic density, regional conditions, availability of third-party service providers, technical failures or force majeure events.
The Company does not guarantee a specific intervention time or result.
5. Intellectual Property Rights
All brands, logos, graphics, designs, texts, software, images, videos and databases on the website are protected under the relevant intellectual property legislation.
Without the written permission of the Company, these materials may not be copied, reproduced, published, used for commercial purposes, processed or distributed.
All rights are reserved.
6. Third-Party Links
The website may contain links to third-party websites. The Company is not responsible for the content, security practices, privacy policies or services of these websites. Users visit such websites at their own responsibility.
7. Limitation of Liability
The Company does not guarantee that the website will operate uninterruptedly, be error-free, have no technical problems or that all services will always be available.
To the extent permitted by law, the Company cannot be held liable for direct, indirect, incidental, special or consequential damages.
8. Force Majeure
The Company is not responsible for service interruptions arising from force majeure events such as earthquakes, floods, fires, war, terrorist incidents, strikes, electricity or internet outages, and decisions of public authorities.
9. Personal Data
Personal data belonging to users is processed within the scope of Law No. 6698 on the Protection of Personal Data. Detailed information regarding the processing of personal data is included in the PDPA Information Notice and Privacy Policy.
10. Right to Amend
The Company reserves the right to amend these Terms of Use without prior notice. The updated text becomes effective as of the date it is published on the website.
11. Governing Law and Jurisdiction
The laws of the Republic of T??rkiye shall apply to the interpretation and implementation of these Terms of Use. Ankara Courts and Ankara Enforcement Offices shall have jurisdiction over any disputes arising from these terms.
12. Contact
Destek Assist
Address: Maidan Business and Life Center, Mustafa Kemal Mah. 2118. Cadde No:4 C Blok Kat:5 Daire:52 ??ankaya / Ankara
Phone: 0850 888 25 25
E-mail: destek@destekassist.com
Website: www.destekassist.com
Every user who continues to use the website is deemed to have accepted these Terms of Use.