The Destek Assist assistance-infrastructure service covers professional setup and management of assistance operations for insurers, automotive brands, fleet companies, banks, membership clubs and corporate brands.
Roadside assistance, towing organisation, home assistance, business support, claims notifications, call-centre operations and supplier networks can all be managed from a single hub.
We deliver scalable assistance infrastructure and operational support to corporate brands. Supplier management, reporting and operational SLA tracking are included.
We plan the most suitable assistance model based on your sector, customer base and operational volume.
We design the operations structure, call-centre flow and service network.
Customer requests are handled by professional teams.
Operational performance is measured and continuously improved.
Quick start with an established system.
A system that adapts to growing demand.
A model that can be customised for your company.
Uninterrupted service processes.
Calls, field and reporting in one hub.
We plan the most suitable assistance model based on your sector, customer base and operational volume.
We design the operations structure, call-centre flow and service network.
Customer requests are handled by professional teams.
Operational performance is measured and continuously improved.
Quick start with an established system.
A system that adapts to growing demand.
A model that can be customised for your company.
Uninterrupted service processes.
Calls, field and reporting in one hub.