Towing and Vehicle Recovery

When your vehicle is stranded, breaks down or cannot move after an accident, we provide fast, reliable and professional towing and recovery solutions.

Towing and Recovery

24/7 safe towing and vehicle recovery whenever you're stranded on the road.

Our towing and recovery service supports vehicles that cannot move due to a breakdown, accident, tyre blow-out, engine issue, dead battery or harsh road conditions, ensuring safe transport and recovery.

After your request, your location is assessed and the nearest tow truck or recovery team is dispatched. Depending on your vehicle's condition, on-site support or a safe transfer process is planned.

After an accident or breakdown, your vehicle is delivered to the service or designated point in a controlled manner. The operation is tracked end-to-end.

How does the process work?

01

Call & Location Detection

Your request is received and your location and the vehicle's condition are quickly identified.

  • Location verification
  • Vehicle type detection
  • Breakdown / accident analysis
  • Fast operation record
02

Equipment-matched Tow Dispatch

A suitable flat-bed tow truck, recovery vehicle or technical team is dispatched.

  • Passenger car tow
  • SUV / light commercial tow
  • Flat-bed transport
  • Expert personnel support
03

Safe Recovery & Transport

The vehicle is recovered carefully from where it stands and transported safely.

  • Post-accident transport
  • Pull-out from car parks
  • Roadside recovery
  • Routing to service
04

Delivery to Service or Designated Address

The vehicle is delivered to a service centre, car park or address according to your request.

  • Authorised / private service delivery
  • Inner-city transport
  • Inter-city planning
  • Process updates

When Is Towing Required?

  • When the vehicle won't start
  • When it cannot move after an accident
  • When there is an engine failure
  • When a tyre blow-out prevents driving
  • When the battery is completely dead
  • When stuck in mud, snow or rough terrain

Why Destek Assist?

24/7 Uninterrupted Service

Help is available at any time of day or night.

Rapid Response

The closest team is dispatched.

Safe Transport

Your vehicle is moved with professional equipment.

Nationwide Operations

Service network in many regions.

Individual & Corporate Solutions

A structure that fits private cars and fleet companies.

Operational Framework

Towing and Vehicle Recovery

01

How does the process work?

01

Call & Location Detection

Your request is received and your location and the vehicle's condition are quickly identified.

  • Location verification
  • Vehicle type detection
  • Breakdown / accident analysis
  • Fast operation record
02

Equipment-matched Tow Dispatch

A suitable flat-bed tow truck, recovery vehicle or technical team is dispatched.

  • Passenger car tow
  • SUV / light commercial tow
  • Flat-bed transport
  • Expert personnel support
03

Safe Recovery & Transport

The vehicle is recovered carefully from where it stands and transported safely.

  • Post-accident transport
  • Pull-out from car parks
  • Roadside recovery
  • Routing to service
04

Delivery to Service or Designated Address

The vehicle is delivered to a service centre, car park or address according to your request.

  • Authorised / private service delivery
  • Inner-city transport
  • Inter-city planning
  • Process updates
02

When Is Towing Required?

  • When the vehicle won't start
  • When it cannot move after an accident
  • When there is an engine failure
  • When a tyre blow-out prevents driving
  • When the battery is completely dead
  • When stuck in mud, snow or rough terrain
03

Why Destek Assist?

24/7 Uninterrupted Service

Help is available at any time of day or night.

Rapid Response

The closest team is dispatched.

Safe Transport

Your vehicle is moved with professional equipment.

Nationwide Operations

Service network in many regions.

Individual & Corporate Solutions

A structure that fits private cars and fleet companies.

Emergency Report Line 0850 888 25 25